1. Pricing

For an FCL order we request a down payment of 40% before we execute your order. The down payment should be sent by Telegraphic Transfer (TT) to our bank account. The balance could be covered either by Letter of Credit (LC) or by TT. Our bank account detail will be provided along with Proforma Invoice.

For Full Container Order, price are FOB Semarang, means trucking fee, ordinary fumigation cost and all local charges will be paid by us.
Pricing for sample purpose will be charged 3 times from normal price for each item. We will credit back sample cost to your account after we receive your container order.

2. Ordering Procedure & Terms of Trade

Our minimum order is 1x20ft container per order, but we accept trial order of US$ 8,000. We normally allow 60 working days for production. Order will be commenced based on the confirmation of 40% down payment. The goods are loaded after receiving balance payment. Orders also will be commenced by approval of L/C. An LCL order we request a down payment of 100% by Telegraphic Transfer (TT).

3. Sampling Policy

For a sample request, we request a down payment of 100% by Telegraphic Transfer (TT). Sample transportation and delivery cost would be the responsibility from the buyer. Sample will be produced upon full payment received by our bank.

4. Delivery Times

Delivery times may differ from order to order according to the quantities of every item which has been ordered. Companies who require 1 or 2 of identical item will take for a longer time than a company who order 10, 20 equal items.
20 ft Container 45 to 60 days after we received the deposit or final affirmation after any adjustments.
40ft Container 60 to 75 days after we received the deposit or final affirmation after any adjustments.

5. Packing System

Our regular packing uses corrugated/single face paper wrapped towards the item and tightened by plastic wire. Double layers of Cardboard are used over Buffets, Coffee Table, Dining Table, Lamp Table etc for additional safety. For mirrors, we are going to put styrofoam in front of the glass, and box them in a wooden frame.
Upon your demand, we can do box packing for you. The prices of the box are going to be charged to your account.

6. Shipping

For customers who prefer us to organize shipping, we will obtain shipping quotation marks from 2-4 different Shipping Companies; whoever is probably the most economical will get your business. The All In price might be shown in your commercial invoice. The ALL IN Collect price are going to be inclusive of everything from Trucking your container to Semarang Port , all legal certification and Ocean Freight to your nearest Port.
Your Forwarding Agent will then take over at this time to arrange your container for being delivered from arrival Port to your store. Costing for this is being mentioned together with your Forwarding Agent. Payment for the ALL IN collect price for shipping and so on & then from arrival port to your store, will be paid directly to your Forwarding Agent by you.

7. Order Cancelation

No refund on order cancelation.

8. Further information

Please send e-mail to sales[at]indomeube.com